Careers

Accounts Manager

Position: Manager, Accounts
Role: Handling all Accounts, Audits, Taxation & Statutory Matters
Reporting to: Chief Financial Officer
Qualifications: CA with minimum 5 years post qualification experience
Experience in public listed company (not in audit furm or unlisted company)
Expert user of Excel, Powerpoint and Tally software
Knowledge of IND AS, Direct Taxation & GST
Good written and verbal English language skills
Responsibilities:
  1. Preparation of Financial Statements
  2. Handling tax related matters
  3. Making and monitoring annual budgets
  4. Managing a team of 2-3 members
Functional Deliverables:
  1. Preparation of P&L,Balance Sheet with Notes to Accounts, Limited Review Results, Cash Flow, Consolidated Accounts
  2. Handling statutory audits, internal audits and tax audits
  3. Preparation and online filing of GST, TDS & Income Tax returns
  4. Dealing with tax assessments and making representations to respective departments
  5. Attending to bank matters
  6. Preparation of MIS reports and analysis with budget and trends
  7. Coordinating with tax and actuarial consultants
  8. Keeping abreast of latest technical matters affecting Accounts
Competencies:
  1. Meticulous, detail oriented and high compliance orientation
  2. Hard working, willing to work extended hours during quarterly deadlines
  3. Time management and prioritization acumen
  4. Leadership ability to manage small team with 15+ years experience and drive results
  5. Learning agility
 

Business Consultant

For over a century, Dale Carnegie has been improving individual and business performance around the world. While our training techniques continue to evolve, our core principles remain true to a single vision: real transformation begins within. We focus on improving the performance of companies by improving their teams’ performance.

Walchand PeopleFirst Ltd is the exclusive India franchisee of Dale Carnegie. Over the last 15 years Dale Carnegie India has trained nearly 3,20,000 individuals and worked with more than 8500 companies. It is amongst the top operations of Dale Carnegie worldwide.

Position:

Business Consultant

Role:

Expanding the client base and growing the organization’s recurring revenue in the mid-sized to large company market

Reporting to:

Senior Business Consultant/Vice President, Business Development

Qualifications:

MBA with 4+ years of corporate sales experience preferably in Training, E- learning or similar professional services environment selling to L&D, HR teams.
Fluency in written and verbal English language
Proficiency in basic office applications (Word, Excel, Power Point, Outlook)

Responsibilities:
  1. To consult with midsized to large companies and present Dale Carnegie training and related solutions to key decision makers to grow revenue
  2. Build mutually beneficial business relationships, present compelling presentations and close business
  3. This is a largely independent field sales role for a sales executive with a high degree of business understanding
  4. The role will be highly collaborative with other team members
  5. The incumbent will have to acquire expertise through onboarding and training to position Dale Carnegie traditional, online and blended training products , assessments and solutions
Functional Deliverables:
  1. Achieve aggressive corporate sales targets in the geography through a focus on winning new clients through cold calling and relationship nurturing
  2. Demonstrate sophisticated skills in sales dialogue with customers and prospects to assess needs recommend solutions and close sales. These conversations leverage multiple internal lead sources to optimize revenue growth
  3. Manage the sales pipeline ensuring the pipeline is robust and will meet the targets including accurate and timely reporting of the pipeline and prospects in the pipeline.
  4. Propose diagnostics and other assessments of client need, to determine the root causes of their inability to achieve desired business outcomes.
  5. Prescribe, design and implement strategic interventions using the full range of Dale Carnegie Solutions
  6. Consult and present professionally in alignment with the Dale Carnegie Principles
  7. Write and project manage effective business proposals and projects
  8. Close business consistently within the Dale Carnegie guidelines developed for product and services mix and pricing
  9. Consult with internal delivery teams to offer clients appropriate tailored solutions
  10. Network within the industry, community, business, and customers to stay current on issues impacting customers
Competencies:
  1. High achievement orientation
  2. Sense of urgency, impatient yet persistent
  3. Can develop and execute successful sales strategies
  4. Ability to articulate knowledge and sell broad set of products and solutions from leadership, communication, sales, customer service and team member engagement curricula
  5. Strong business acumen and cross industry awareness
  6. Confidence to interact with senior / top manager levels as well as down the hierarchy
  7. Process orientation and CRM experience desirable
  8. Persuasion and negotiation skills
  9. Good quantitative skills, analytical ability and logical thinking to deliver better metrics
  10. Hungry to learn
  11. High level English language proficiency – vocabulary, written and verbal skills
  12. Time management and prioritization acumen
 

Manager / Sr. Manager Public Programs

Position:

Manager / Sr. Manager Public Programs

Role:

The incumbent will monitor sales metrics and manage the entire sales administration process. S/he will collaborate with various professionals, so it’s essential that s/he has excellent communication skills and feel comfortable working in a team environment. The incumbent should also be able to lead and motivate the sales team to achieve specific goals. Manager Public Programs should be able to build a high-performance sales team to ensure customer satisfaction.

Reporting to: Managing Director
Qualifications:

MBA with 7+ years of relevant experience
Business development experience and/ or HR understanding
Proficient in English language
Computer literacy in basic office applications (Word, Excel, Power Point, Outlook) or similar products

Responsibilities:
  • The incumbent will have to acquire expertise through on boarding and training to position Dale Carnegie traditional training products and solutions
  • Manage a team of sales executives that contact customers through, but not limited to, phone calls, email, direct mailers to communicate opportunities to extend trainng programs initiatives with the company.
  • Set and track sales targets for your team
  • Suggest and implement improvements in the sales administration process
  • Prepare monthly, quarterly and annual sales forecasts
  • Use customer feedback to generate ideas about new features or products
  • Research and discover methods to increase customer engagement
  • Ensure sales, finance and legal policies and procedures are met
  • Build an open-communication environment for your team
  • Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales
Functional Deliverables:
  1. Develop a robust strategy for executing the public program calendar across cities.
  2. Continuous review of the calendar to add, delete, rescheduling the programs to ensure maximum enrolments
  3. Demonstrate sophisticated skills in sales administration process with team members and support them to assess needs, recommend solutions and close sales with prospects. These conversations leverage multiple internal lead sources to optimize revenue growth, including:
    • a. Existing Customers
      b. Website Leads
      c. Marketing Events
      d. Acquired and Targeted lists
      e. EDMs
      f. Social Media

  4. Distribute client lists to the team members for activation, retention and demonstrate exceptional client management skills  
  5. Plan for annual / recurring business from clients and increase preferred client agreements to upsell and cross sell Dale Carnegie offerings.
  6. Manage the sales pipeline by assigning client lists to team members and developing city wise sales calendar cycle.
  7. Enhancing productivity of the team members by enabling them to maintain call zones and building their accountability to the sales goals.
  8. Ensuring the pipeline is robust and will meet the targets including accurate and timely reporting of the pipeline and prospects in the pipeline.
  9. Report on sales metrics and suggest improvements to meet conversion norms, manage order book and the targets
  10. Continuous performance reviews with teams, monitoring and  evaluating calls, identifying gaps to devise group / individual coaching
  11. Hiring new team members, onboarding and induction, train members on products, CRM, sales process training
  12. Network within the industry, community, business, and customers to stay current on issues impacting customers
Competencies:
  1. Result oriented with experience in developing and executing successful sales strategies
  2. Ability to articulate knowledge about products, services and value proposition to prospects
  3. Ability to develop a good understanding of the prospect using relevant research and questioning techniques
  4. High level English language proficiency – vocabulary, written and verbal skills
  5. MIS orientation , CRM experience mandatory
  6. Analytical skills for delivering better metrics
  7. Planning and organizing skills
  8. Time management and prioritisation acumen
  9. Collaborative approach yet capable of operating independently
  10. Coaching skills
  11. Leadership for team outcomes
  12. Strong influencing skills
  13. Learning agility
 

Manager - HR

Position: Manager HR
Role: Human Resources
Reporting to: CMD
Responsibilities:
  1. Recruitment & Resources Management – includes understanding future business needs & forecast hiring needs.
  2. Compensation & Benefits – includes implementation compensation policy, annual compensation reviews, payroll management, managing service provider accountability, benchmarking against industry.
  3. Performance Management – focus on improving the work ethics & executing productivity of employees, PMS. Including updating role-based KRA’s, enhancing the PMS, rolling out appraisals, reviews and coaching internally. Performance analysis, report-making and taking responsive actions.
  4. Learning & Development – includes needs assessment and designing of role-based and individual learning pathways. Co-ordinating training calendar and ensuring effective learning.
  5. Employee Engagement – includes creating a cultures aligned to corporate values. Develop holistic engagement practices that enhance the employee experience and improve commitment.
  6. OD projects – may include Competency Framework development, role-based career paths, succession planning strategies.
HR Operations – includes implementing organizational policies and protocol. Supervising smooth execution by team/ service provider. Regularly reviewing and upgrading HR policies benchmarking with industry best practices.


Competencies:
  1. Overall HR understating and demonstrated experience.
  2. Recruitment, PMS  & Employee Engagement expertise.
  3. Knowledge of statutory compliance.
  4. High level of written & verbal communication & English language fluency.
  5. MIS orientation and analytical skills.
  6. Time management & prioritization acumen.
  7. Collaborative approach yet capable of working independently.
  8. Empathetic and strong influencing skills.
  9. Leadership for team outcomes.
 

Marketing Manager

Position:

Manager / Senior Manager Marketing

Role:

Marketing generalist with a bias towards Digital Marketing

Reporting to: CMD
Qualifications:

MBA  - Marketing specialization with 3-5 of relevant experience
or BBM – Marketing specialization with 5 years of experience
or Mass Communications degree / diploma with 3-5 years of relevant experience
or BA/MA in English with 3-5 years experience
All should have certification in Digital Marketing

Responsibilities:
  1. Manage 2 brands:
      a. Established global Dale Carnegie brand as per global guidelines
      b. Develop new India Futures new brand locally
  2. Understanding business strategy and developing Marketing strategy in coordination with the Leadership team
  3. Design and execute the Marketing annual operating plans (supported by Management team)
  4. Prepare Marketing budget estimates with Management team
  5. Represent Marketing department in the BPR team
  6. Lead team of 1-2 people
  7. Co-ordinate with external vendors, agencies and Dale Carnegie and Associates
Functional Deliverables:
  1. Digital Marketing
  2. i.  Website
    • Development, SEO, CHS, Google Analysis
    • 3 websites (Global DC, India Futures, WPFL)
    ii.  Social Media
    1. Leverage distinct strategies for Facebook, LinkedIn, Twitter, YouTube, Instagram
    2. Social media analytics and tools
    3. Competition benchmarking
    iii  Email Marketing
    1. Mass marketing solutions
    2. Metrics and analytics
    3. email campaign measurement and continuous improvement strategies

  3. Content Marketing
      • Devise integrated content strategy across all digital platforms for both advertisement and PR (Public Relation)
      • Develop written communication content for social media posts, blogs, PR with team
      • Write Thought Leadership blogs
      • Research and report writing

  4. Events
      • Plan and organize 2-4 company events every year
      • Negotiate external event sponsorships and execute participation

  5. Advertising and PR
      • Devise content strategy and co-ordinate with agencies for ad design / PR placements

  6. Vendor / Partner Deliverables
      • Design partner                                        - briefing & output management
      • PR agency                                                - briefing & output management
      • Dale Carnegie & Associates                - co-ordination with & roll out of global strategies
      • Negotiate                                                  - contracts, terms
Competencies:
  1. Overall Marketing understanding and demonstrated related experience.
  2. Strong digital marketing expertise and demonstrated related experience.
  3. High level English language proficiency – vocabulary, written and verbal skills
  4. Ability to write blogs
  5. Creative communication flair
  6. MIS orientation , analytical skills to devise improve approach for delivering better metrics
  7. Planning and organizing skills
  8. Time management and prioritisation acumen
  9. Collaborative approach yet capable of operating independently
  10. Leadership for team outcomes
  11. Strong influencing skills
  12. Learning agility
 

Training Consultants, Dale Carnegie Training, India

Location Bangalore, Delhi, Mumbai & Pune
Reporting to Business Head
Role : - The incumbent is responsible to continuously deliver world-class instruction for Dale Carnegie workshops at a quality level, that elates the customers and enhances their business results.
Responsibilities : -- 1. To deliver Dale Carnegie workshops to participants in corporate and public forums, meeting and exceeding client and participant needs.

2. To ensure repeat business from existing customers, through delivery excellence and customer relations.

3. To support the major focus areas of our business i.e. instruction, sales, and administration by developing, maintaining, and coordinating required activities

4. To interface with corporate clients, comprehend core-learning requirements and deliver structured training solutions.

5. To undergo a challenging trainer certification process upon satisfactory on the job performance of at least 6 months.

6. To continuously update knowledge of current corporate and business trends.

7. To have a high level of target orientation and the capability to personally drive and build a strong client base and customer satisfaction.

8. To coordinate with the administration department to ensure all training requirements are fulfilled ensuring quality delivery
Qualifications & Experience:- 1. A graduate / post graduate (MBA preferred) with 10 years and above Business Development experience.

2. The incumbent must possess a passion for training and development and exceptional interpersonal and communication skills.

3. Experience of handling high value corporate sales with a demonstrated business track record.

4. The incumbent must have high energy and enthusiasm levels and the willingness to travel extensively.