Dale Carnegie Training® India - A ProfileCONTENTS
- Dale Carnegie Training – The Organization
- Dale Carnegie Training – Our Belief
- Dale Carnegie Training – Philosophy
- Dale Carnegie Training - Our Approach
- Dale Carnegie – The Process
- Dale Carnegie - Training Methodology
- Dale Carnegie – Performance Areas We Impact
- Dale Carnegie – Some Organizations We Have Partnered With
- DALE CARNEGIE TRAINING ® – THE ORGANIZATION
- Founded in 1912, Dale Carnegie Training® has
evolved from one man's belief in the
power of self-improvement to a performance-based
training company with 236 offices worldwide.
It focuses on giving people in business
the opportunity to sharpen their skills
and improve their performance to build
positive, steady, profitable results.
- Headquartered in Hauppauge,
New York, Dale Carnegie Training® is
represented in all 50 of the United States
and over 86 countries. DCT is dedicated
to serving the business community worldwide.
- Dale Carnegie Training
emphasizes practical principles and processes
by designing programs that offer people
the knowledge, skills and practices they
need to add value to the business. Connecting
proven solutions with real-world challenges,
Dale Carnegie Training® is recognized
internationally as the leader in bringing
out the best in people.
- More than 2,700 instructors
present Dale Carnegie Training® programs
in more than 30 languages.
- Approximately 8 million
people have completed Dale Carnegie Training.
- In partnership with Motorola
University, the training division of
Motorola, Inc., Dale Carnegie Training® launched
one of the largest ongoing customer satisfaction
studies in the history of the adult training
industry. According to these surveys,
the level of customer satisfaction generated
by Dale Carnegie Training® instructors
worldwide is 96 percent. Each year, we
consistently receive outstanding results.
- Dale Carnegie Training® has partnered with Microsoft Corporation and their Office 2000 Power Point software package to enable you to bring your presentations to the next level. We have integrated our time tested presentation tips with Power Point's AutoContent Wizard resulting in more powerful presentations for you.
- DALE CARNEGIE TRAINING ® – OUR BELIEF
matter how sophisticated your technology
No matter how efficient your process area
No matter how unique your design…
Sooner or later your competition will duplicate your accomplishment.
The only sustainable competitive advantage that cannot be duplicated is the quality, drive, enthusiasm and leadership ability of your people. Recognition of this fact is the defining premise behind Dale Carnegie Training ®.
We believe that every organization is a collection of individuals who have come together to pursue a common object. Therefore the success of any organization depends on the success of the individuals in it.
We believe that growth comes from inspiring change not only in the minds of people but also in the hearts of people.
- DALE CARNEGIE TRAINING ® – OUR PHILOSOPHY
Research has proved that effective adult learning happens best when the optimal environment is created, as:
- Adults want
some control over the learning experience.
They are self directed and capable
of making decisions.
- Adults bring a wealth
of knowledge and experience. They learn
more effectively through guided discussions
and problem solving than through lectures.
- Adults learn best when
they have a need to learn. They want
practical advice and experience that
they can apply to solve problems outside
the class room
- Adults have different styles. Presenting ideas in a variety of different ways and interaction with others is important to adult learning.
- DALE CARNEGIE TRAINING ® - OUR APPROACH
Our approach threads a proprietary process through every skills-development intervention that brings out the leader in each employee. We create leaders in your organization in all functions and levels. We power your people to move far beyond their comfort zones as they reach for stretch goals.
Our proven Corporate Solutions Process allows us to create a customized solution that achieves the specific performance goals set by you and your organization.
This three-phase, twelve-step process is illustrated here
Corporate Solutions Approach
- DALE CARNEGIE TRAINING ® - THE PROCESS
At the core of the Dale Carnegie Training ® Process is a five-phased approach that coaches employees through a success achievement cycle.
Top performers posses the right attitude and skills. We continuously motivate individuals to strive to surpass their goals. We spur individuals to envision what they can become thus creating a positive, enthusiastic attitude.
We provide individuals with
information, tools & strategies for
success. The Dale Carnegie Training ® principles & Drivers
of Success lay a strong foundation for development.
We immerse individuals in the real-world challenges. Participants stretch their comfort zones to include results-producing skills, activities, and tasks. We encourage and teach individuals to apply their newly acquired skills in real-world situation.
We observe and adapt to the way individuals change and improve. Then we teach them to pull it all together to deliver breakthrough performance.
Individuals stretch beyond their comfort zone allowing for an increased level of capability. They learn to break ineffective habits, build confidence, create positive results, pursue intelligent risk taking and much more. Their newly acquired skills will make a significant impact in their working environment, maximizing their contribution to their organization.
This approach gives the desired results at every level of organizational hierarchy.
- DALE CARNEGIE TRAINING ® – TRAINING METHODOLOGY
Through his landmark work, Dale Carnegie created generations of successful business people by teaching them how to lead with confidence, sell themselves and their ideas, communicate persuasively, generate enthusiasm and influence others to their points of view.
- Learn by doing
- Focus on skills, not knowledge. Knowledge is the ticket of admission. It is what we do with the knowledge that makes us successful.
- The Dale Carnegie Course is taught over several weeks (time-
- Time- phased learning helps turn new skills into skills for life.
- Real world applications
- The skills can be applied
- The skills learned have
- A positive environment
- Adults learn quicker
- More likely to position
- Experience longer lasting
- We believe people are
- Briefly discuss the purpose
Push the Comfort zone -
- Opportunities lie outside
- We help participants get out of their comfort zone, helping
DALE CARNEGIE TRAINING ® - SOME PERFORMANCE AREAS WE IMPACT
- Human Relations & Effective Communications
- Professional Development
- Customer Service
HUMAN RELATIONS & EFFECTIVE COMMUNICATIONS
- Dale Carnegie Course(r)
- Achieving Success through
- Dale Carnegie Seminar in Effective Communications and Human
- Dealing Effectively with Relations & Relationships in a Family-Owned
- How to Say What You Mean
- Leading an Intentional
- Leadership Training
- Successfully Managing
- Communication Skills for
- How to Instill a Sense
- How to Replace Conflict
- How to Run Meetings that
- How to Turn Difficult
- How to Coach Employees to Maximum Achievement
- How to Coach Employees
- Developing the Confidence
- Developing the Leader
- How to Use Influence as
- Confident, Assertive, in Charge: Developing the Attitudes of
- Step Up to Leadership
- Leadership Fundamentals
- Successfully Leading People:
- How to Project a Professional
- Creating an Executive Image that Wins Friends & Influences
- Executive Development
- Executive Coaching
- Executive Image
Sales Managers -
- Fundamentals of Sales Leadership for the New Sales Manager
- How to Inspire, Motivate,
Sales People -
- Sales Advantage
- How to Cold Call and Build
- How to Deliver Sales Presentations
- Making Sales: How to Jump Start your Selling Career
PROFESSIONAL DEVELOPMENT -
- Creating a Positive
- How to Remember Just About
- How to Replace Workplace
- How to Take Charge of Your Future with a Confident, Assertive
- Power in Diversity
- Professional Development
- How to Conquer Workplace
- How to Make & Sustain
- How to Stop Wasting Time,
- Writing for Results
CUSTOMER SERVICE -
- World Class Customer
- How to Use Customer Service to Turn Transactions into Relationships
- Developing High Performance
- Leading High Performance
- Measurable Results through
- Employee Development
- How to Replace Conflict
- Creating a Positive Work
- High Impact Presentations
- Public Speaking Mastery
- Successful Public Speaking
- DALE CARNEGIE TRAINING ® – SOME ORGANIZATIONS WE ARE PARTNERING WITH
INTERNATIONAL CLIENTS -
- ADP Brokerage Information Service Group
- ADP Claims Solutions Group
- ADP Investor Communications Services
- American Express
- Bank of America
- BMW of North America, Inc.
- Charles Schwab & Co.
- Daimler Chrysler
- Deutsche Financial
- Dun & Bradstreet
- Eastman Kodak
- General Motors
- Hewlett Packard
- Home Depot
- International Paper
- Liz Clairborne
- Lucent Technologies
- Mercedes Benz
- Merrill Lynch
- Saks Fifth Avenue
- Sallie Mae
- Smith Kline Beecham
- State Farm Insurance
- Stop & Shop
- Stroehmann Bakeries
- Sun Micro Systems
- Time Warner Cable
- Turner Broadcasting
PARTIAL LIST OF CLIENTS IN INDIA - -
- Alfa Laval India Jindal Steel
- American Express
- Aventis Pharma
- Aviva India
- Bajaj Auto
- Bharti Cellular
- Birla sunlife
- Castrol India
- Crompton Greaves
- Computer Associates
- Dabur India
- DHL Worldwide Express
- D Link India
- E Funds
- German Remedies
- Godrej Upstream
- Gujarat Ambuja Cement
- Gujarat Gas
- HDFC Chubb
- Henkel Loctite India
- HDFC Standard Life
- ICI India
- ICICI Bank
- India Foils
- Indian Express
- ING Vysya Life
- Ispat Industries
- Kotak Mahindra
- L & T Infotech
- L'Oreal India
- Mahindra & Mahindra
- Mech India Engineers
- Menlow Worldwide
- Oracle India
- Patni Computer Systems
- Prudential ICICI AMC
- Red Hat India
- Reliance Industries
- Rolta India
- Sandvik Asia
- Saurashtra Cement
- Sona Koyo Steering
- Standard Chartered Bank
- State Bank of India
- Sterlite Indistries
- Tata Consultancy Services
- Tata Telecom
- Titan Industries
- Zandu Pharma