Interview Effectiveness training for hiring managers
The key assumption is that job candidates who have previously demonstrated a particular behavior to address a situation will repeat that behavior in the future when confronted with a similar set of problems.
The Recruiter determines which specific behaviors are necessary for success on the job and then seeks out candidates who have shown that they are capable of exhibiting those behaviors.
Identifying those knowledge, skills and abilities (KSAs), behaviors and core competencies key or critical to successful job performance based on an analysis of the job and the incumbents.
Determining which behavioral or situational questions elicit the desired behaviors for each particular job.
- Developing a tailored, structured format for asking the questions.
- Devising benchmark responses prior to the interview-examples of good, average and bad answers to the questions.
- Training the interviewers to:
- Take notes.
- Record actual responses.
- Omit prejudicial or judgmental comments.
- Maintain a consistent format for each candidate.